RedKings Payment Dispute

28/12/2010 8:12
Type Online Complaint
Theme poker

A player has reported a payment dispute with RedKings.

The player deposited by credit card, and was informed that he could withdraw by the same mechanism by which he made a deposit. However, upon requesting a payout, RedKings informed him that he could only request funds via bank transfer. However, when requesting the funds via bank transfer, the software shows an error and will not allow the transaction to proceed (possibly because the account balance is below an amount that would normally be sent via bank transfer).

Players are advised to exercise caution when depositing by credit card, and to always use web wallets like Moneybookers to deposit and withdraw when possible.

Wheretobet.com staff is following up the dispute directly with RedKings.

"Q"
Wheretobet.com

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